DiscoverThe Assisted Living Investing PodcastEpisode 146 | How the Administrator is the Backbone of your Assisted Living Facility
Episode 146 | How the Administrator is the Backbone of your Assisted Living Facility

Episode 146 | How the Administrator is the Backbone of your Assisted Living Facility

Update: 2025-10-24
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In this episode of the Assisted Living Investing Podcast, host Brandon Gustafson emphasizes the critical role of the administrator in running a successful assisted living facility. He outlines three primary responsibilities of an administrator: creating an effective work environment to ensure compliance, managing operations and staff, and serving as the communication bridge among residents, families, staff, and ownership.


00:00 Introduction to the Assisted Living Investing Podcast and mission to help beginners launch their assisted living business.


00:42 Importance of a dedicated office space for administrators to manage paperwork and maintain compliance.


03:46 Administrator’s responsibility for hiring, training, managing staff, and overseeing operations, including budgeting and supply orders.


05:58 Delegation is critical given the vast responsibilities of an administrator, who may also need to fill caregiver roles.


08:03 Administrator acts as the communication bridge among residents, families, staff, and ownership, handling conflicts and complaints.


09:39 Administrator is key in building and maintaining the culture of the facility, including resident vetting to ensure a good fit.


12:08 Invitation to a live five-day challenge to help beginners create a roadmap for starting their assisted living business.


Resources Mentioned:


Visit our website, AssistedLivingInvesting.net, for additional resources, including our year-long mastermind program and free underwriting calculator.


Get your free business plan checklist today: https://urlgeni.us/alibpc


If you’re passionate about serving those who served us, this video will help you get started the right way.   👉 Join the upcoming Roadmap Challenge at roadmapchallenge.com   📘 Or get your step-by-step guide in The Profitable Assisted Living Facility at thealibook.com


Learn about the Assisted Living Investing Mastermind: assistedlivinginvesting.net/mastermind


Apply for the Mastermind today: alimastermind.com/application


Join the Bussiness Foundation Basics Workshop: Assisted Living Business Foundation Basics


Learn the five steps to help you start an assisted living business: https://youtube.com/live/dRVCa80SOyM


Get the 12 Week Year Book: https://amzn.to/4bAOpQf


Marketing Made Simple by Donald Miller: https://amzn.to/3ECoNY5


Who Not How by Benjamin Hardy : https://bit.ly/whonothowbooklink


Courses:
- Do you need guidance on your journey to launching your assisted living business: https://urlgeni.us/aliala
- Do you need help building your business plan: https://urlgeni.us/alibpg


FREE Resources:
- Business Plan Checklist: https://urlgeni.us/alibpc
- Calculator: https://urlgeni.us/alicalc
- Lease Agreement Template: https://urlgeni.us/alila
- ProfitPath Analysis Tool: https://urlgeni.us/aliprofitpath
- Grant Writing Template: https://urlgeni.us/aligrant
Need help with your payroll? Get Gusto: https://gusto.com/i/brandon9590



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Episode 146 | How the Administrator is the Backbone of your Assisted Living Facility

Episode 146 | How the Administrator is the Backbone of your Assisted Living Facility

Brandon Gustafson